REQUEST REPAIR SERVICES
How To Request Repair
- Request a pre-addressed return box by completing the form below.
- We will send a repair kit by Priority Mail to your address. It contains the pre-addressed return box, a service form for your contact information and a plastic bag to seal your instrument from dust contamination during transit.
- When your instrument arrives, we’ll send an email notifying you that it was received and has been successfully entered into our service tracking system. It will undergo a FREE performance evaluation and, following the evaluation, an exact quotation will be sent via the contact method you specified.
- If you agree to our quotation, we’ll immediately repair your instrument. You may pay with any major credit card or we can send a confidential and secure PayPal invoice. Your meter will be professionally packaged and returned via USPS Priority Mail or, if you have a shipping account, by the carrier of your choice.
- If you don’t agree to have your device repaired, we’ll return your device – return shipping charge only.
"*" indicates required fields